BookCourier  from Springer Design, Inc.
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BookCourier Frequently Asked Questions

This page contains lots of information about BookCourier in the form of questions. Many of these questions are from real people who emailed us wanting to learn more about the product. 

What it is and isn't

  1. Can I scan books with BookCourier?
  2. Does BookCourier perform OCR?
  3. Does BookCourier record speech?
  4. Does BookCourier have a radio?
  5. Can I synchronize the calendar in BookCourier with a product like Outlook on my PC?

What can I play with it?

  1. What file formats does BookCourier support?
  2. Does BookCourier support files from Audible.com?
  3. Does BookCourier support DAISY files?
  4. What about eBook files?
  5. Does BookCourier read text from books?
  6. What kind of audio files does BookCourier support?
  7. Can I read email with BookCourier?
  8. Can I read Web pages on BookCourier?
  9. Where can I get books to listen to on BookCourier?

How does it work?

  1. Can I read through the BookCourier User Guide before I buy the product?
  2. How do I save the BookCourier User Guide document on my PC?
  3. How do I load files into BookCourier?
  4. Can I load more than one book into BookCourier at a time?
  5. How many books can I store on BookCourier?
  6. Can I organize the books in BookCourier?
  7. Can I save my place in the book I'm reading with BookCourier?
  8. Can I fast forward a file on BookCourier?
  9. Can I set bookmarks in a file?
  10. Can I navigate by line in a file?
  11. Can I navigate by character?
  12. I'm learning disabled and it's important for me to be able to reread passages in a book or to read them slowly. Does BookCourier do this?
  13. What kind of files are the voice recordings?
  14. Can you name the voice recording files?
  15. I want to read books in MP3 format. Will I be able to stop the MP3 file and restart it in the same position? Or will I have to listen from the beginning?
  16. Can you adjust the reading speed for MP3 files as well as text files?
  17. Does BookCourier have Help?

Hardware Questions

  1. How is BookCourier powered?
  2. How long will BookCourier run on a set of AA batteries?
  3. Can I use rechargeable batteries in BookCourier?
  4. Does BookCourier alert me when the batteries run low?
  5. How does the battery life indicator work?
  6. Can I plug BookCourier into a wall outlet?
  7. Does BookCourier have a speaker?
  8. How big is BookCourier?
  9. Is the unit heavy?
  10. What type of speech does BookCourier use?
  11. Can I download my favorite speech synthesizer into BookCourier?
  12. All text-to-speech synthesizers make mistakes. How does BookCourier handle this?
  13. Is the BookCourier keypad similar to a telephone keypad?
  14. Does BookCourier lose its memory when the unit is idle?
  15. Can I control the volume on BookCourier?
  16. What accessories do I need?
  17. I have a CompactFlash® card reader. Can I create my own flash cards for use on BookCourier?
  18. Do you recommend a particular memory card?
  19. Can I purchase BookCourier with a memory card that has more then 256 MB?
  20. Does BookCourier work with Windows 98?
  21. How will you upgrade the software in BookCourier?
  22. What is your upgrade policy?

Other Questions

  1. I've heard about a product called Book Port. Is it the same as BookCourier?
  2. Does BookCourier support Road Runner?
  3. Is Springer Design, Inc. related to Companion Devices Inc., the producers of Road Runner?
  4. Does BookCourier speak other languages besides English?
  5. How much does BookCourier cost?
  6. Does BookCourier come with a warranty?
  7. Is there a BookCourier User Group I can join?

Can I scan books with BookCourier?

No. You can scan documents using a scanner and then send the resulting text files to BookCourier. BookCourier itself does not scan documents. BookCourier simply reads electronic files.

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Does BookCourier perform OCR?

No. BookCourier is a text-to-speech player. You load text files into BookCourier and then it reads them to you.

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Does BookCourier record speech?

Yes. You can create to-do lists and personal notes on the fly and store them on BookCourier.

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Does BookCourier have a radio?

No, but we've had several requests for a built-in AM/FM radio in BookCourier. We're looking into it for a future release.

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Can I synchronize the calendar in BookCourier with a product like Outlook on my PC?

No. BookCourier is primarily a reading device, not a PDA. BookCourier does allow you to take audio notes, set alarms, and tell the date and time, but it doesn't support the kind of calendar or phone book you’d find in products like Outlook.

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What file formats does BookCourier support?

BookCourier supports digital audio files such as music MP3 files, DAISY 2.02 (audio only), and Audible.com files (type 4 only). BookCourier also supports several text-based files including generic text files (TXT), Bookshare.org DAISY 3 text files (BKS), Grade 2 Braille files (BRF), and files from the Talking Newspaper Association of the United Kingdom (TNAUK's DOC). Many file formats can be converted to text. So, don't worry if you have other file types you want to listen to. Many programs (including Web browsers) offer a feature that will convert a file to text format.

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Does BookCourier support files from Audible.com?

Yes. You can download Audible files already stored on your PC into BookCourier. Once you get those files onto BookCourier, you can navigate through them using the Audible-defined sections or by time increments (5 seconds, 1 minute, 5 minutes, and 10 minutes). You can fast forward and reverse through the files and set bookmarks. And because these files are large, you can transfer all or just part of an Audible file into BookCourier, depending on how much space you have. A 256 MB memory card will store about 16 hours worth of Audible files.

BookCourier supports only type 4 Audible files. The type 4 files are encrypted MP3 files and, therefore, tend to be large. While we would like to support the other file types as well (types 1 through 3), all these files use proprietary compression routines to make the files smaller. The companies who own these routines require royalty payments for their use and decryption. Consequently, BookCourier support for these files types would require a much greater development effort as well as a higher cost to the customer.

As a bonus, new BookCourier users are eligible for one free month when they sign up with Audible.com. Visit Audible.com to find out more about their huge selection of spoken word audiobooks.

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Does BookCourier support DAISY files?

Yes. BookCourier supports DAISY 2.02 audio files that you can get from organizations like the Canadian National Institute for the Blind (CNIB at www.cnib.org), the Royal National Institute of the Blind (RNIB at www.rnib.org) in the UK, and the Recording for the Blind and Dyslexic (RFB&D) in the United States. RFB&D produces digitally recorded books in an encrypted DAISY 2.02 format. Although BookCourier does not currently support the encrypted files from RFB&D, we are in discussions with RFB&D. For more information about RFB&D, please visit their web site at www.rfbd.org

BookCourier also supports DAISY 3 text files that you can download from Bookshare.org, a non-profit Internet organization that allows people with documented vision and learning disabilities to download all kinds of books (from the classics to today's bestsellers) for just the price of a membership. Learn more about this service by visiting www.Bookshare.org. As a BookCourier user, you are also eligible for a discount on a new Bookshare.org subscription.

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What about eBook files?

No. But this support is on the enhancement list.

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Does BookCourier read text from books?

BookCourier is not a scanning device and does not read a book directly. You must either scan the book yourself to create a text file or you must acquire an electronic version of the book in text format. Once you have a file in the format we support, you can use the BookCourier Transfer Tool to move the file from your PC to the BookCourier device.

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What kind of audio files does BookCourier support?

BookCourier supports MP3 audio files, DAISY 2.02 audio files, and type 4 Audible files.

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Can I read email with BookCourier?

Yes. Simply save you email to an ASCII text file and then download that file to BookCourier.

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Can I read Web pages on BookCourier?

Yes. Load the desired Web page into your browser and then save the page in ASCII text format.

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Where can I get books to listen to on BookCourier?

The Internet is a terrific resource for all kinds of materials, from classic literature to arcane medical journals. In particular, BookCourier supports files from Audible.com and Bookshare.org. Both organizations also offer new BookCourier owners a special discount on membership. You can also use a scanner and OCR program to read hard copy documents and generate text files that you can in turn send to BookCourier for listening. For example, the Kurzweil 1000 system from Kurzweil Educational Systems can download files directly to BookCourier from within its application. You can also access periodicals through services such as the NFB Newsline (available through Bookshare.org) and the Talking Newspaper Association of the United Kingdom (TNAUK). TNAUK also offers its members a discount on a new BookCourier purchase.

With the introduction of BookCourier's support for DAISY 2.02 audio files, you can also get files from the Canadian National Institute for the Blind (www.cnib.org) and the Royal National Institute of the Blind (www.rnib.org) in the UK.

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Can I read through the BookCourier User Guide before I buy the product?

Yes! Click here to view the user guide right now.

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How do I save the BookCourier User Guide document on my PC?

There are at least two ways to do this. You can load the document into your web browser and then do a "Save as..." to a folder on your PC or you can right click on the link even before you load the HTML file into your browser and choose to save the file on your PC. Click here to access the user guide right now.

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How do I load files into BookCourier?

The only way to load files into BookCourier is to use the BookCourier Transfer Tool software. This software runs on a PC with Microsoft Windows ME, 2000, and XP. First you connect BookCourier to a USB port on your PC using the supplied cable. Then, in the Transfer Tool, you select the files you want to send to BookCourier and press the Transfer button. Disconnect BookCourier from your PC and you're off and running.

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Can I load more than one book into BookCourier at a time?

Yes. In fact, we encourage you to load multiple books or files into BookCourier to get the most use out of the unit.

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How many books can I store on BookCourier?

The number of books you can store on BookCourier depends on the size of the CompactFlash® card you are using. BookCourier is shipped with a 256 MB card, but you can purchase cards with up to 4 gigabytes of space. Most works of fiction are well under 1 megabyte. For example, Alice in Wonderland by Lewis Carroll is 161 kilobytes and Pride and Prejudice by Jane Austen is 714 kilobytes.

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Can I organize the books in BookCourier?

Yes. When you select the books or files you want to send using the BookCourier Transfer Tool software, you can also group them into folders similar to folders on your PC. Once you transfer the files to BookCourier, you can navigate from one folder to the next and then play any file within the folder.

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Can I save my place in the book I'm reading with BookCourier?

Yes. BookCourier automatically saves your place when you stop playing a file. When you restart play, BookCourier begins reading where you left off. You can also set a bookmark anywhere in a file and then jump to that bookmark when you like.

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Can I fast forward a file on BookCourier?

Yes. BookCourier has a fast forward and fast reverse feature similar to an audio or video cassette player. BookCourier also lets you jump through a file by word, sentence, paragraph, and, in some cases, by page. You can also jump to the beginning of a file.

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Can I set bookmarks in a file?

Absolutely. You can set an almost unlimited number of bookmarks in each file, including Audible digital audio files. You cannot set bookmarks in MP3 files, however.

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Can I navigate by line in a file?

No. You can navigate by word, sentence, paragraph, and, in some files, by page.

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Can I navigate by character?

No. You can navigate by word, sentence, paragraph, and, in some files, by page. You can also spell individual words, which is similar to navigating by character.

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I'm learning disabled and it's important for me to be able to reread passages in a book or to read them slowly. Does BookCourier do this?

Yes, but only in text-based files that use BookCourier's text-to-speech engine. You cannot change the playback speed of digital audio files such as MP3, DAISY 2.02, or Audible. 

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What kind of files are the voice recordings?

BookCourier saves the voice recordings as WAV files.

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Can you name the voice recording files?

No. BookCourier names these files with a date/timestamp.

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I want to read books in MP3 format. Will I be able to stop the MP3 file and restart it in the same position or will I have to listen from the beginning?

Yes. BookCourier maintains your current reading position in an MP3 file so you can pause the file in the middle and then restart it where you left off.

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Can you adjust the reading speed for MP3 files as well as text files?

Currently, you can change the reading speed for text files only. We're planning a future enhancement that will allow you to change the speed for MP3 files as well.

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Does BookCourier have Help?

Yes. BookCourier is delivered with a Talking User Guide already loaded in memory. This document is also available as a text file and as a Word2000 document on the supplied CD. BookCourier also has Talking Help for each key on the keypad.

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How is BookCourier powered?

BookCourier uses two AA batteries.

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How long will BookCourier run on a set of AA batteries?

When you're listening to a text-based file, BookCourier will run for at least 40 hours of continuous play and maybe as long as 60 hours on a set of AA batteries.

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Can I use rechargeable batteries in BookCourier?

Yes, but for the most reliable performance, we recommend that you use non-rechargeable alkaline batteries like the ones shipped with BookCourier. You can also run BookCourier on rechargeable batteries such as Ni Cad and Lithium Ion. However, there are a number of caveats. First, BookCourier cannot accurately evaluate the level of rechargeable batteries. As a result, when you request battery level information for rechargeable batteries, BookCourier will say "Unknown." Second, depending on the type of rechargeable battery you use and how often you recharge them, you may find that the battery life for a set of rechargeable batteries is shorter than it is for regular AA alkaline batteries. Finally, BookCourier can display very unpredictable behavior when rechargeable batteries run low or die.

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Does BookCourier alert me when the batteries run low?

Yes. BookCourier will make an announcement when the batteries are running low. You can also ask BookCourier how much battery life is left at any time.

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How does the battery life indicator work?

Battery life depends on how you use BookCourier. The battery life indicator tells you how much energy your batteries have left, expressed as a percentage. So, if BookCourier tells you the battery life is at 80%, that means you've used up about 20% of the batteries' available energy. BookCourier measures the battery life as an average, meaning that at the time you request the battery life, BookCourier analyzes your current activity and calculates the remaining battery life based on the assumption that you will continue performing the current activity. So, when the unit is paused, the battery life percentage will be higher than when the unit is playing an MP3 file (a particularly energy-intensive activity). As a result, you can get widely varying battery life percentages just within the space of a few minutes. For instance, the battery life might be 40% while you're playing an MP3 file and then 80% a second later when you pause the unit.

Note: BookCourier cannot accurately evaluate the level of rechargeable batteries. As a result, when you request battery level information for rechargeable batteries, BookCourier will say "Unknown." 

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Can I plug BookCourier into a wall outlet?

No. BookCourier uses batteries as its only power source.

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Does BookCourier have a speaker?

No. BookCourier is shipped with a set of earphones you use to hear the files being played. You can also use your favorite headphones or any external speaker you might use with a portable CD player or a cassette tape player.

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How big is BookCourier?

BookCourier is slightly bigger than a cassette tape. The dimensions are 2.75" x 4.9" x 1" (W x H x D).

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Is the unit heavy?

No. BookCourier weighs six ounces with the batteries loaded.

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What type of speech does BookCourier use?

BookCourier uses DoubleTalk, a state-of-the-art speech synthesizer from RC Systems.

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Can I download my favorite speech synthesizer into BookCourier?

No. BookCourier uses DoubleTalk from RC Systems as its speech synthesizer. You won't be able to download and use another product for this purpose. Check out the speech sample on our web site.

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All text-to-speech synthesizers make mistakes. How does BookCourier handle this?

Like most screen readers that you hook up to your PC, BookCourier offers a word spell feature. If you run across a word you can't understand, you simply stop BookCourier, back up to the word you don't understand, and press a key to spell the word.

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Is the BookCourier keypad similar to a telephone keypad?

Yes. The BookCourier keypad resembles the telephone keypad, with 12 keys arranged in four rows of three. These keys have numeric and symbolic names that are identical to the keys on a telephone. So, the keys in the top row are called 1, 2, and 3. The keys in the second row are called 4, 5, and 6. The keys in the third row are called 7, 8, and 9. And the keys in the fourth row are called star, 0, and pound. In addition to the basic 12 keys, BookCourier has a fifth row of three keys across the bottom. This row of keys is slightly separated from the rest and uses symbolic names: diamond, plus, and question mark.

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Does BookCourier lose its memory when the unit is idle?

No. BookCourier uses non-volatile memory, meaning that the data doesn't go away even if the unit is idle for a while or you remove the batteries.

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Can I control the volume on BookCourier?

Yes. BookCourier has thirty-six different volume settings. BookCourier also allows you to change the reading speed, the type of voice used, the pitch of the voice, and many other settings.

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What accessories do I need?

Everything you need is shipped with BookCourier: two AA batteries, stereo earphones, a USB cable to connect BookCourier to your PC, the transfer software to move files from your PC to BookCourier, and even a pocket clip.

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I have a CompactFlash® card reader. Can I create my own flash cards for use on BookCourier?

Unfortunately, it's not that simple. BookCourier requires that all files use a proprietary format. So, the BookCourier Transfer Tool takes files on your PC and converts them into this format before sending the files to the CompactFlash® card in BookCourier. By the same token, you won't be able to take a CompactFlash® card out of BookCourier, put it in your card reader, and copy files directly back to your PC.

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Do you recommend a particular memory card?

No. BookCourier supports type 1 CompactFlash® cards. As long as you purchase a memory card matching that description, you should be fine.

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Can I purchase BookCourier with a memory card larger than 256 MB?

Unfortunately, no. BookCourier is shipped with a 256 MB memory card. If you want more memory, you must purchase another card. Springer Design, Inc. does not sell memory cards

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Does BookCourier work with Windows 98?

No. BookCourier's transfer software will work with Microsoft Windows ME, 2000, and XP. You'll also need a USB port on your PC.

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How do you upgrade the software in BookCourier?

BookCourier enhancements and upgrades are available online through the Download page on our website.

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What is your upgrade policy?

To date, all our software upgrades have been available free of charge to BookCourier users. To find out about the latest release, go the Support page.

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I've heard about a product called Book Port. Is it the same as BookCourier?

No. Book Port is a different product manufactured by Springer Design, Inc. for American Printing House for the Blind (APH). For more information about Book Port, you can visit the APH website.

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Does BookCourier support Road Runner?

Although BookCourier and Road Runner are similar products, you can't download files to Road Runner using the BookCourier Transfer Tool or vice versa. If you're familiar with the Road Runner product, you shouldn't have any difficulty learning BookCourier. Like Road Runner, BookCourier reads text files (as well as other file formats) and allows you to create a file hierarchy on the unit. You pick the books you want to read from your PC or the Internet and then use the Transfer Tool to download those files into folders that you create on BookCourier using the transfer software.  

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Is Springer Design, Inc. related to Companion Devices Inc., the producers of Road Runner?

Springer Design, Inc. designed, developed, and supported Road Runner and Road Runner Talking Bible for Ostrich Software. When Ostrich Software went out of business, Springer Design, Inc. continued the natural development of Road Runner and came up with BookCourier. So, you might say that BookCourier is the next generation of Road Runner. However, Springer Design, Inc. is not affiliated with the existing Road Runner product or Companion Devices, Inc.

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Does BookCourier speak other languages besides English?

No. Currently BookCourier can speak only English language texts.

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How much does BookCourier cost?

The retail price is $379.00

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Does BookCourier come with a warranty?

Yes. There is a one year warranty. You can read the entire text of the warranty in the BookCourier User Guide.

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Is there a BookCourier User Group I can join?

Yes. The BookCourier User Group a great forum for asking questions about how the product works (or doesn't work). Group members also share tips and tricks for operating BookCourier. You don't need to be a customer to join. To sign up, send a blank email to bookcourier-request@freelists.org with the word "subscribe" in the subject line.

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Copyright © 2002-2006 Springer Design, Inc. All rights reserved. Revised: January 10, 2006